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Service

The main goal of the parts and service departments at Flint Equipment Company is to increase uptime on your job. We do this by offering the best product support possible. We have factory certified technicians that are supported with technical and training-assistance of a world-class company; one that is dedicated to keeping your equipment in fine working condition. Please look below at the links that comprise our Total Repair Cost Management Program and you will see that we can provide a comprehensive plan to keep your equipment operating at its peak.

Customer Support Advisor

Our Customer Support Advisors (CSA) is a vital component of our Total Repair Cost Management program, Flint Equipment Company’s answer to ever increasing owning and operating cost. Let one of our CSAs show you how one-stop shopping for parts and service can simplify your equipment maintenance.

Preventative Maintenance Agreements

Planned maintenance ensures that critical maintenance work is done on schedule, and when it is convenient for you. Our trained technicians perform a complete machine inspection as part of each service interval. As a result needed repairs are identified so they can be scheduled for repair before they lead to more down time. This means more uptime for all of your equipment, not just your John Deere.

Secure Extended Warranty

All John Deere machines come with standard Secure warranty. You can get additional coverage custom-made to meet your business needs with a Secure-Extended Contract. Backed by John Deere and honored by all John Deere dealers, Secure-Extended warranty helps protect your cash flow by giving you a fixed cost for equipment maintenance for a specified period of time. Extended warranty combined with Preventative Maintenance agreement just makes good business sense.

OilscanPlus Fluid Analysis

OilscanPlus fluid analysis is a vital part of our Total Repair Cost Management strategy for controlling cost and increasing profits. With OilscanPlus fluid analysis you won’t have to guess if it is time to change fluids, overhaul your engine, transmission, hydraulic system or even trade-in your machine…you’ll know! That is why oil analysis is an integral part of most Secure-Extended warranty and preventive maintenance agreements. OilscanPlus establishes a history on each machine that helps you make informed, proactive decisions on machine maintenance and repairs. The end result is less down time, lower stress and bigger profits.

RemanSelect Components

Our RemanSelect Program provides remanufactured components built to exact John Deere standards. RemanSelect components provide significant cost savings with most components priced 25% to 40% less than a new part. RemanSelect components also carry a one year, 1500 hour warranty, when we install them.

Construction & Forestry Technology Training

The C & F Technology program at Southwest Georgia Technical College, in Thomasville, Ga, is a program designed to upgrade the technical competence and professional level of incoming technicians. John Deere Construction Equipment Company, Southwest Georgia Technical College and Flint Equipment Company sponsor the program jointly. This is a Co-op program where the technician alternates quarters working in our shop and attending classes in Thomasville. The course is seven quarters long, taking 21 months to complete. The technician is in class four quarters and in our shop three quarters. Please contact any of our locations for more details.

All Makes Undercarriage

Flint Equipment Company can provide undercarriage parts and service solutions for almost any make of track driven machine. With our fully trained staff and competitive parts pricing we offer the most value for your money. Please contact us for all of your undercarriage needs. We will send one of our Customer Support Advisors to your job to inspect and quote the repair.

FLINT PRODUCT SUPPORT MANAGER:
Don Tracy
Phone: 803-794-9340
Fax: 803-794-9346
FLINT PRODUCT SUPPORT SALES:
Flin Cannon
Phone: 404-691-9449
Fax: 404-696-1170



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